GadgetsBeam Store Return & Replacement Policy
At GadgetsBeam.store, customer satisfaction is our top priority. We understand that sometimes things may not go as planned, so we’ve created a hassle-free return and replacement policy to ensure a smooth shopping experience.
7-Day Replacement Warranty
We offer a 7-day replacement warranty for all products purchased from GadgetsBeam.store. If you receive a defective or damaged item, or if the product does not meet your expectations, you can request a replacement within 7 days of receiving your order.
How to Request a Replacement
To initiate a replacement, please follow these simple steps:
- Contact Us: Email our customer support team at support@gadgetsbeam.store with your order number, product details, and the reason for the replacement request.
- Provide Evidence: Share clear photos or videos showing the defect or damage to help us process your request more efficiently.
- Ship the Item Back: Once your replacement request is approved, we’ll provide instructions for returning the item. Please ensure the product is returned in its original packaging along with all accessories and manuals.
Conditions for Replacement
- The request must be made within 7 days of receiving the product.
- The product should be in its original condition, with no signs of misuse or damage caused by the user.
- Products showing physical damage or tampering due to mishandling will not be eligible for a replacement.
Non-Returnable Items
Certain products, such as consumables, personal hygiene items, and digital products, are not eligible for replacement unless they arrive damaged or defective.
Processing Time
Once we receive the returned item and verify its condition, we will dispatch the replacement within 3 business days. You will receive a notification once your replacement has been shipped.